BBC Collision Pro

I brought my car to this "body shop" for a repair. They did a horrible job!! Probably the worse repair job that I have ever experienced. They had so many sloppy and unprofessional work habits, I literally lost track. Every body shop that I have ever been to puts down a mat on the driver and passenger floor when you you bring it in. They put protective matting in and around your interior to protect it. Don't count on this from BBC. Not only will they not protect your car from dust, dirt, grease, and etc, they will actually make it worse. When I come in to pick up my car, I found several parts like the ac vent cover and the rocker panel was removed from the car. The ac vent was laying in the drivers seat floor. The rocker panel was lying in a junk pile near the bay door. I actually had to go hunt the part down, because I was the only one that realized it was missing. The car has a key fob. The key fob was jammed in the ignition like someone had never used that type of key application before. Most key fobs you just use them to start your car and you can then set it in the cup holder or something. My key fob was jammed into the ignition. I had to pry it out. Someone at this shop, used a jack or something to lift my vehicle and they damaged the floorboard of my rear. They tried to lift it at a soft metal spot where it was not meant to be lifted. Of course they did not take ownership of this. The paint job they did was terrible. It did not match the other painted areas. And there was one spot that was damaged, like a tool had scraped it. It was peeled already. I ended up taking my car to Franks Accurate Body Shop to fix the paint job that BBC did. If you are looking for a really good quality body shop, you should checkouts Franks Accurate Body Shop. So even after all of this happened. I went on like nothing had happened. I did not write any reviews or anything. And then today I was scrolling through Facebook and I accidentally hit an ad for BBC. They have them all over the place, I never seen anything so pathetic. So after I accidentally hit the ad, this AI robot sent me a message. I attached a screenshot of the conversation. I made a comment about how terrible the business was. I would not go to BBC to get my spare tire rotated. And then the message found its way to the owner, who passively aggressively loved my comment. And laughed it off. Which pretty much validated my claim. Everything is a joke to these guys. If it were my business, I would want to find out why a customer had a bad experience and find out what I could do to make it better. Not BBC. They do not comply with the normal conventions of ethic business owners. Instead this person accused me of never being a customer, so I must not know what I am talking about and I must be unhappy. That is what lead to this review. BBC was actually right. I am unhappy. I am not sure if happy people like handing over $3500 for a crappy repair job. I did not like it at all. And then handing over another $500 to have it properly repaired by Franks Accurate Body Shop. There were parts on my car like the gas tube that was loose. You go to put the gas nozzle in there and it shift because it's loose. Franks Accurate Body Shop called me after 1 day and said I may need a new car battery. I said "No, I just bought a brand new car battery." BBC had failed to tighten the back door clip that the door hooks too, so because the door was not closing properly, it was draining the battery. How many things is that now? Like 5 or 6 things? Terrible Body Shop. But the good news is there is no wait. Franks Accurate Body Shop has a couple week wait list but I promise they are worth every penny. Everyone knows they are good or they wouldn't be in such demand. BBC are sloppy, unprofessional, incompetent, careless, passive aggressive, rude, and not worth the hassle. Oh yeah and they are cowards. Because as soon as the owner on the Facebook messenger accused me of not being a customer and not being happy, he ended the conversation like a Will Smith Beta Move. Lol Much Love!

"I would like to take this opportunity to recommend the above firm located at 60205 Highway 11, in Slidell. I am from another state, drove in with a door problem and in less than 30 minutes it was corrected and at a reasonable price. While I was there, I asked if they performed other mechanical work and they did. I had an estimate from a local shop to replace some motor carriage insulators that I thought was high. Mr. Cook's shop performed the work for 30% less than quoted by the other shop. I drove the car 2,397 miles back home with no issues.

This company could have taken advantage of me being an out of state resident but did not.

This is a great firm to deal with.

Has to be the worst experience ever. How this individual remains in business is beyond me. Aggressive, wont listen, argues and billing material is completely inadequate. Best avoided at all costs.